Insurance
The insurance industry has witnessed manifold growth since the opening up of the sector in early 2000. Entrance of several domestic and international entities in life, health and general insurance categories has produced a highly competitive playing field. Insurance in India is now assuming the status of a commodity in absence of an instantaneous product experience. This has necessitated the introduction of innovative products, penetration of semi-urban/ rural areas to achieve volumes and establishment of streamlined processes.
Outsourcing at competitive costs allows companies to manage growth in the face of shrinking margins and aggressive competition. Our specialised backend insurance services provide not just a reduction in overheads but also an effective way to manage the volume fluctuations that the industry experiences. Employing DesiCrew services also ensures more income in the hands of the rural consumer which means greater scope for insurance products.
DesiCrew also provides a platform for reaching potent customers in semi-urban and rural areas. Our rural service delivery model offers a cost-effective and culturally skewed access point to the newly acquired customer.
Our Insurance segment offerings include:
Digitization - Scanning and Data Entry
DesiCrew's capabilities in digitization ensure that electronic documents that can be edited, formatted, indexed and organized into information assets that are searchable. Our team has the experience of digitizing and managing large volumes of data in short period of time.
View Case StudyNew Business set-up
From checking the completeness of application form and attachments to data entry of proposal using an offline tool or the policy admin system used by the insurance company, DesiCrew's experienced team has process built for both. More importantly our teams understand the fluctuating demand in the line of business and is always prepared to extend services on demand. Also our data of the last 2.5 years shows that managing a bench for such fluctuating demand is more cost effective in DesiCrew's rural delivery model.
View Case StudyMailroom activities
Several organisations rely on mails and couriers to communicate with their customers. DesiCrew's mailroom management activities help set up Inbound and Outbound mail rooms that process documents accordingly. The inbound mail room receives, opens and sorts documents. The outbound mail room prints and dispatches documents.
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