DesiCrew

You give us the specs, and we'll deliver the output. Whether it is generating and plotting geo-data on a global map, to quality checking and moderating user generated content on wiki sites, our team is built to research and create new content to your needs, organize the content based on the format you require, and moderate the same for quality.

DesiCrew's capabilities in digitization ensure that electronic documents that can be edited, formatted, indexed and organized into information assets that are searchable. Our team has the experience of digitizing and managing large volumes of data in short period of time.

In the new information age, several customers prefer the convenience of SMS and chat over a phone call or physical meetings for customer service. DesiCrew's trained agents can respond in real time to the customers' queries through SMS and chat.

Several organisations rely on mails and couriers to communicate with their customers. DesiCrew's mailroom management activities help set up Inbound and Outbound mail rooms that process documents accordingly. The inbound mail room receives, opens and sorts documents. The outbound mail room prints and dispatches documents.

From checking the completeness of application form and attachments to data entry of proposal using an offline tool or the policy admin system used by the insurance company, DesiCrew's experienced team has process built for both. More importantly our teams understand the fluctuating demand in the line of business and is always prepared to extend services on demand. Also our data of the last 2.5 years shows that managing a bench for such fluctuating demand is more cost effective in DesiCrew's rural delivery model.

We have the capacity to run large scale projects with huge manpower requirements and stringent timelines. Our experienced crew of project managers have successfully completed over 26 projects with DesiCrew, including the Bhamashah Project from the Government of Rajasthan.

Our team of secondary researchers can facilitate you in your research needs through in-depth online research, as well as primary documents as provided by your team. Work in this regard is highly customizable, as we have done work in areas like GIS mapping and responding to an assortment of user queries for a mobile value added services (VAS) company. Additionally, our team has local knowledge and language capabilities that are highly valuable for those in need of research assistance in rural India.

Got a lecture recording you want in written form? Got an interview or a speech recording you need put on paper? We can transcribe for you any format of audio recording in a timely manner, paying rigorous attention to verbatim transcription and precise translation as needed.

Our expertise is in translating to and from English and multiple Indian languages. Whether it is books, surveys, questionnaires, reports, legal documents, or transcribed materials, we can translate from just about any source you give us to your specified format. Our team of experienced translators is capable of high quality and timely translation per your needs.

Similar to ensuring website excellence, our team of testers can give you much needed feedback on your web products before launching them to ensure the highest level of quality and precision in execution. We will tell you what works, what doesn't work, as well as provide a uniquely rural Indian perspective on your product that will help you better reach this expansive market.

With web products or services having global appeal, customization to meet the preferences that will impact selection and availability by a local audience is required. Often products require localization support including attributes like language that will make them market specific. DesiCrew's experiences team helps customize your product to fit the Indian market needs in various languages.

In the digital age in which we live, your website is your organization's face to the outside world. The last thing you want is to undermine the whole design of your website with link breakages, loading problems, and incorrectly labeled categories. To ensure that your image is communicated professionally and efficiently, our team of website monitors will meticulously test every facet of your website based on your needs. We will check that objects (videos, images, etc.) load correctly, that items are labeled correctly, that links work as intended and furthermore all functions of your website work as intended as specified by you.

All of our services are tailor made to your requirements.  Even if the service required for your business/organization is not yet existent, we can develop a brand new customized process to meet YOUR needs. You tell us your challenge, and we will come up with a solution for you.Contact us for information on how we can custom make a service for you.