DesiCrew Advantage
Our hybrid-model is a source of relatively low cost, customer-centric, quality focused and socially responsible business process outsourcing that provides meaningful livelihood to educated people of rural & semi-urban India.
As the Indian domestic market expands to semi-urban and rural markets, we are able to offer prospective clients a cost effective and culturally specific back-end platform to service customers.
For this reason, our holistic approach to business generates and will continue to generate financial and social returns for all of our stakeholders.
For Clients
- Relatively lower costs as overheads are far lower
- Flexible workforce requirements to match industry fluctuations
- Unique recruitment, training, and certification programs that ensure employees’ abilities to work on complex projects
- Creative and effective software that enables employees to transcribe documents with ease and accuracy
- Ability to provide services in multiple Indian languages
- Gain convenient and comprehensive access to rural markets
- Infrastructure to ensure almost 100% uptime for timely delivery of projects
For People
- Creation of computer based and knowledge related jobs
- Increased and secured income in predominantly agricultural areas
- Higher savings rate as workers are not displaced from their homes
- Increased income and savings rate that bring about investments in homes, social functions and higher education
- Improved social standing that in turn contributes to greater participation in community matters and young girls funding their own education/wedding
- Greater confidence means higher aspirations for the future
- Reduction of the brain-drain effect while stimulating development of rural India
For Community
- Phenomenon of ‘Reverse Migration’ where talented, educated rural youth return and stay in their communities because of availability of white collar jobs
- Wealth infusion into local communities through local residents
- Social perception where the community sees a new, realistic path towards prosperity
For Business
- Lower attrition rates for the industry by leveraging local talent from rural and semi-urban areas
- Cheaper overheads means lower cost and increased industry competitiveness
- Fuel new entrants by marketing the rural BPO model and creating a new mode of business
- Creation of new markets and expansion of urban markets to rural and semi-urban areas as a result of increase in rural-consumer’s buying capacity
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